Lead Teams To Be More Resilient [Yes! And Blog # 97]

Sometimes even successful endeavours can hit a bump, just when success seems certain. Creative leaders can deal with this…   “How my achievements mock me!” William Shakespeare, Troilus and Cressida   How might you motivate a team that thinks it has succeeded, only to hit an obstacle? I cycled 100km around Warwickshire (or Shakespeare County as the PR people like to describe it) for charity. It was a bitterly cold day, my gears kept slipping on hills and I lost the route four times, ending up cycling on my own for most of the day. About three hours in to the ride, tired and a bit miserable, I was riding up a hill. I kept going, seeing the top get ever closer until at last I breasted the hill… and found it was what I call a false peak, an optical illusion; there was yet more of the hill to climb. After some choice words I chewed an energy bar, drank water, focused on two metres of road to make the hill seem flatter and inched my way up to the top. I was reminded of this scenario, when facilitating a group to revise their strategy. I had worked with most of them two years before, to set their strategy and whilst they had not achieved everything, they had done well with minimal resources. In particular, they had recently received confirmation of substantial funding to recruit more people, which greatly boosted morale … until they realised that they would not actually receive the funding and the new people for some months. At that point, their energy started to falter. They...

How to Facilitate Creativity [Yes! And. Blog 100]

And above all, watch with glittering eyes the whole world around you because the greatest secrets are always hidden in the most unlikely places. Those who don’t believe in magic. Will never find it. ROALD DAHL – THE MINPINS Everyone can be creative; with the right process, techniques and a little magic … Footballer scores 99 goals but stalls before the hundred. Cricketer hits 99 runs and stalls before the hundred. Brooker writes 99 articles and stalls… After the 99th article, I decided to write something “special” for the 100th. I thought I would review all 99 articles, identify the themes and write about them. I didn’t realise how busy I would be and how long it would take to review 99 articles. And, when I had done it, I had no enthusiasm for it! So tonight in my hotel room I gave up on the idea. My 100th goal would not be a thirty metre volley in to the top corner of the net. My 100th run would not be a six in to the crowd. Instead, I would scramble the ball over the line, sneak a quick run, write on any topic and… Just write it…! And a question arrived. In the three months since writing the 99th article, what was the stand out moment about creativity that has stuck in my mind? Here it is. I was running a residential weekend on creativity with MBA students. Two of the students were, I suspect  (I didn’t measure it), adaptive rather than innovative in their style and they were both more introvert than extrovert. They were great people...

How to Achieve Your Targets Faster [Yes! And. Blog #183]

  Eight Steps to Achieve Your Targets Faster Do you have tough targets to achieve? How can you plan to achieve them faster in a less conventional way? This article provides you with an eight-step approach to use as an individual and it will take you about 90 minutes. Whilst developing an individual plan is a good thinking tool and starting point, I urge you to involve your peers or your team to develop the final plan. Involving others will broaden your perspective and enrich your planning. To illustrate the article, I use an adapted case study of a leader responsible for software testing in four countries, with teams brought together through mergers and takeovers. There were different tools and methods at each site and the leader had a target to integrate the country teams. The leader arranged for a set of workshops to follow these steps. Step 1: Identify Stakeholders First, identify who has an interest in your success, both internal and external. This may be customers, end users, regulators etc. In our case study the stakeholders were internal product managers and the end users of products. Let’s call them customers. Create a short profile for an example customer,e.g their job role, what they do  and the key issues they have. Step 2: Sense the Future Detail a preferred future by asking, “What will we be doing in future that will most benefit customers?” Instead of writing your description draw a picture. Drawing taps into different parts of the brain and broadens your perspective. In our case study, the leader described a view of what the customers would see when testing...

Kintsukuroi and the art of Solution Focus [Yes! And Blog # 182]

How a Japanese art form can enhance your business   The picture alongside [Source: www.kintsugi.jp through Pinterest] is of a broken vase that has been repaired with gold. Developed in Japan, making such a repair is known as  Kintsukuroi or kintsugi,  which is the art of healing broken pottery with lacquer and silver or gold. The philosophy behind this type of repair is that something should not be discarded just because it is broken. In fact, it is more beautiful for having been broken and repaired. I saw this on Pinterest and pinned it to my Think Innovatively board with this thought: How might you apply the principle of Kintsukuroi as a metaphor for repairing something that is broken in your business? You might consider this metaphor anytime something breaks; a process, a business (or personal) relationship, a bad media story. I feel it is a very solution focused metaphor to have your client focus on the damaged pieces as a resource (what they can build on), not on the damage (the problem), have them visualise how they might make it better and progress towards that better future. Is Kintsukuroi not a better metaphor than “fighting fires”? It is certainly more elegant. Have an elegant week. John Brooker I Yes! And. Think Innovatively. To receive regular articles, register at our website: www.yesand.eu and receive Section 1 of John’s book, “Innovate to Learn, Don’t Learn to Innovate”, with our compliments. We guarantee not to share your details. Or you might buy John’s book at Amazon now: “Innovate to Learn, Don’t Learn to Innovate.”  Read: www.yesand.eu and Facebook Talk: +44 20 8869 9990...

Listen to Create [Yes! And. Blog 3]

““When people talk listen completely. Don’t be thinking what you’re going to say. Most people never listen.” Ernest Hemingway in Across the River and Into the Trees Do you listen well? Really listen? Or do you spend the time whilst others are talking, thinking of what you will say next? How much more creative might you be if you listened well and built on the ideas of others? I was in a café in a garden centre on a recent Monday, waiting at the counter for my coffee. Two ladies walked up beside me, chattering away to each other very animatedly. As I waited, my ears attuned to their conversation and I realised they were not talking to each other but at each other. One was talking about her garden and the other was talking about her mother. It was surreal and a bit sad, like a Woody Allen movie. By chance I had just attended an Improvisation Comedy course that weekend. Improvisation puts great emphasis on listening to the other performers. That’s “listening” not “hearing”. Taking the time to consider what is said and so perhaps finding a deeper meaning to the words. If we listen in Improvisation, we can build more on the creative ideas of others and we can prevent our own preconceived ideas ruining a scene with an insensible response. It also provides the other players with the confidence to develop the scene further, as Menninger says, “it makes us unfold and expand”. In short, by listening we can make the work more creative and humorous. When you speak in innovation workshops, you only hear one idea. When...