by John Brooker | Sep 25, 2015 | Collaborate, Develop Opportunities, Overcome Challenges
“Inspiring quotations are often seen but not heard.” John Brooker How might you use inspiring quotations? I use inspiring quotations in my articles, I post inspiring quotations on workshop walls and on Pinterest. I’ve even developed some of my own. Advertisers use them, e.g. “Good things come to those who wait”, which certainly inspired a lot of people to drink Guinness. However, I notice that many people treat them like “wallpaper”; and if they see them I sometimes wonder if they “hear” them and understand what they mean. Or perhaps overuse has left them uninspired How might you encourage people to “hear” inspirational quotations so that they are inspired, and how can you use them in a practical way to get the best impact from them? Here are four ideas: In workshops, if the energy slips, you might have people review the inspirational quotations on the wall (or floor). Each person chooses their favourite one, then I form pairs or threes and have them chat about why their chosen quotation is their favourite. This is a good way for people to reveal something about themselves without asking a direct question. For example, my favourite quotation: “There is no truth, only points of view.” (You will see it written in different ways and accredited to Roman generals, French authors and English poets) It reveals that; a) I am willing to listen to many viewpoints before making up my mind and b) I think it essential that if we are to be innovative and make meaningful change, people must listen to the ideas of other people. What might your favourite quotation...
by John Brooker | Sep 21, 2015 | Collaborate, Develop Opportunities, Facilitate meetings, Innovate
How might you facilitate Operations to innovate? When I inquired further on this, he explained that he could not understand why the Operations people in his area seemed to have an attitude of blocking innovation or at best, ignoring it. It was clearly very frustrating for him, as I know it is for other innovation teams. The innovation team leader had invited to the workshop one of the Operations leaders who was very supportive of innovation. Over a cup of tea, he explained to me that many people did not appreciate that the Operations managers were totally focussed on achieving their Key Performance Indicators (KPIs). He had spent a year turning round an underperforming team and while he was supportive of innovation and had encouraged it on his unit, unless the innovation initiative helped him improve his operation and did not divert resources, why would he support it? So here are three actions you might take: Focus on their pain Entrepreneurs look for where people have pain and develop (create) and implement (innovate) solutions to eradicate that pain (at a price). So look for where the Operations manager is having pain and focus on the challenge that provides the opportunity to create innovative solutions. This makes innovation real, not abstract, not “the fad of the month”. Once there is some payback on initial innovation, people become more willing to take risks. Make sure everybody knows about the innovation too. Success breeds. Make it simple. Make it real. I worked in the payment industry and one thing I learned is that if you make the product simple enough for the user, they will use it (and vice versa). My son...
by John Brooker | Sep 7, 2015 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Tools
“Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it” Alan Perlis – Computer Scientist How might you have a team explore complex situations? I was facilitating a workshop in August in which people had to explore a situation. I decided I would use Rich Pictures. Rich Pictures are used in the method known as “Soft Systems Methodology”. This is a method used to structure thinking about complex organisational systems. I first came across the Rich Pictures technique in the Open University course on Creativity, Innovation and Change and have used it for many years with groups. The example shows a Rich Picture. It represents just one perspective of the situation and would need to be brought together with other pictures to discuss and create an overall picture. This is a technique that people sometimes misunderstand, so I put together an explanation and some guidelines for the attendees. I thought you might find this useful, though you might want to adapt the guidelines to suit your style. People use Rich Pictures to portray complicated situations in a snapshot. A Rich Picture can help you summarise the situation using cartoons, sketches, line drawings, stick people, symbols and key words. I have also used photographs that people cut from magazines. In it you represent as much of the situation as possible e.g. its structure, how things connect and relate, what is important, what influences different aspects etc. This is all fairly objective, so it is also useful to include some more subjective aspects as well. Principles To help interpret a situation, choose symbols, scenes or images that represent...
by John Brooker | Sep 6, 2015 | Develop Opportunities, Innovate
“As the earlier vintages matured in bottle and progressively became less aggressive and more refined, people generally began to take notice, and whereas previously it had been all condemnation, I was now at least receiving some praise for the wine.” Max Schubert – Viniculturist I have fond memories of making and drinking my own wine when I was younger and short of cash. My ’84 vintage, produced from a strawberry jam that never set, was a classic. This increased my interest in wines and I like to take the opportunity to visit wine growing districts when I can. Being in Magill, Adelaide recently and just a short walk from the Penfolds winery where they make their premium Grange wines, it was a great chance to see how they do things in Australia and perhaps give them some tips! To move away from a tradition of drinking fortified wines like port and sherry in Australia, winemaker Max Schubert experimented with making the first vintage of Penfolds Grange wine in 1951. In 1950, Schubert had toured Europe and observed wine-making techniques in Bordeaux. Back in Adelaide he implemented these techniques with the aim to create a red wine of the same quality and ageing ability of the finest Bordeaux wines. In 1952, he released his first commercial vintage, having given away most of the 1951 vintage, however, wine critics gave it negative reviews and it sold poorly. Later vintages received a similar response until in 1957, the management team of Penfolds in Sydney told Schubert to stop producing it. Schubert ignored their instructions (as you do) and continued making the wine...
by John Brooker | Sep 6, 2015 | Collaborate, Develop Opportunities, Facilitate meetings, Free Articles, Innovate
“As innovation becomes a management discipline, there is a risk that it is seen as the end rather than the means.” John Brooker How can you start to innovate? A while ago I was travelling quite a lot, delivering training courses for a client in Asia. One Saturday, I arrived at Beijing airport and went to the ATM to withdraw cash on my UK debit card. I entered the PIN, a few seconds later the cash appeared and I got a little kick of satisfaction. Every time I use a cash dispenser abroad I get the same kick because I led the original team that made it possible for people to get cash from machines throughout Europe, Middle East and Africa using a Visa Card. No matter that it was almost thirty years ago when we started, that feeling returns. It is this feeling that I want to pass on to others when I facilitate workshops; to get that great kick when something you have put a lot of creativity and effort in to achieves successful fruition. So here are six tips to help you innovate: Don’t talk about innovation. Innovate! Don’t learn to innovate. Innovate to learn. Don’t leave it up to a few. Have everyone innovate. If THEY won’t innovate, innovate yourself. Don’t boil the ocean. Start small and scale up. Commit to move the proposition forward. Tip 1 – Don’t Talk About Innovation. Innovate! As innovation becomes a management discipline, there is a risk that it is seen as the end rather than the means. Many organisations talk too much about innovation but don’t innovate. In...
