Reperceive Situations… [Yes! And. Blog 120]

“There is no truth. Only perception.” Edith Sitwell (English  Author) Looking at a challenge in a fresh way can transform how you tackle it… Once, I gave an after dinner talk for around 80 college lecturers and examiners attending a seminar on innovation in assessment. The premise of my talk, more an interactive lecture, was that if we could inspire people to enjoy the whole process of exams, it would reap benefits for the college and be an innovation in assessment. This idea underpinned a study day that my friend, Elvin Box, and I ran for many years, for MBA students studying Creativity, Innovation and Change. We challenged the students to enjoy and look forward to the exam rather than dread it. I had happily accepted the challenge of giving the talk, but a couple of weeks after accepting I became a little nervous, wondering what I would find to talk about that would interest and be of use to the audience. I didn’t realise how nervous I was until one night, I had a dream. In it I was delivering the talk and in front of everybody, could not think of a thing to say. In the dream, (this is absolutely true) Piers Brosnan , ex – James Bond and erstwhile singer in “Mamma Mia,” appeared and sagely told me all I needed to know. He may even have sung it, I don’t recall because when I awoke, I had forgotten all he told me! However, some of you will recognise the type of dream as the “examination dream”, one I used to have regularly before appearing in plays, constantly forgetting...

Solve Challenges More Effectively [Yes! And. Blog 158]

“Where a minute before a handful of tech guys could agree on almost nothing, it took us only five minutes to identify the future perfect on which we all agreed.”                                                                                            Niklas Tiger. Managing Director of Hi5, Sweden.  Want to solve challenges more effectively? How many meetings have you been in where you have tried to tackle a challenge in a team and it just kept going round in circles? The following is a true story related by Niklas Tiger, Managing Director of Hi5, an IT organisation in Sweden that provides outsourced IT services to customers over the Internet. Hi5 is not a client of ours but Niklas has given us permission to create an article as an example of how the Solution Focus approach to tackling challenges and change can work. (Please click on the link to read an article on Solutions Focus). I have adapted the wording for clarity slightly; otherwise this is his story, which, as it is from an organisation, I thought would be valuable for you. If you would rather read this article in an illustrated short ebook, please click here ebook A tale of two meetings. “Implementing Solutions Focus (SF) as a way of managing change in our organisation and also in collaboration with customers, really has transformed our company. A very low tech down to earth example of this happened as recently as this...

WOW Help Build a Creative Climate [Yes! And. Blog 157]

“A candle loses nothing when it lights another candle.” Thomas Jefferson. 3rd President of the USA.   How appreciating what others do can change your life and build a creative climate Hi. Wouldn’t it be great if this year were a WOW year for you? This article could help you achieve that. For only the third time I am going to use another author to write my blog because I thought this article contained a simple and memorable way to improve the creative climate in your life and organisation.. Julia Kalenberg, a Solution Focus practitioner from Switzerland, writes it, though I have made a few small edits. Here is what she says: Looking at what already works and what is already there instead of looking for what’s missing can change your life and the life of others. If you look at resources instead of problems, you help others grow and create a totally different atmosphere in teams. When I was at the SOLWorld Conference in Oxford in September 2012, I experienced the wonderful effect of a real and authentic “Wow”. When people appreciate what other people do it creates a positive atmosphere that is ideal for development and growth. Coming back from Oxford I thought about what WOW could stand for and decided it can stand for WHO OR WHAT. The WOW Formula Who or what really impressed me today? Who or what am I really grateful for today? Who or what would need a nice word today? Who or what will I really be thankful for tonight and why? Different Levels of WOW The WOW formula works on different levels...

Tackle issues more effectively [Yes! And Blog #145]

“By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.” Confucius Use Reflecting Teams to find better insights and solutions for an issue or opportunity Imagine you have an issue and want to obtain input from others to broaden your perspective and gain ideas. If you do this in a typical meeting it can often result in frustration as some people throw in ideas prematurely, others dominate the conversation and the talk spirals in endless circles. If that is your experience, you might find it useful to use the Reflecting Teams tool I describe in this article. I have experienced Reflecting Teams many times in UK chapter meetings of the Association for the Quality Development of Solution Focused Consulting and Training (see the web site here, http://www.asfct.org/) and have found it to be an excellent tool, both for the person with the issue or opportunity and the team. How it works There are a number of variants on the tool I describe here, however, this is the one I have experienced most. Appoint a moderator Choose someone who will run the process and moderate the team so that everybody can contribute equally. This is an important role. Form the team Assemble the team so that all can see and hear the client clearly. This can be around a table or might be a half circle of chairs facing the client. There is no ideal number but it needs at least three people and, for reasons of time, probably no more than 12....