Create Ideas Systematically [Yes! And Blog #142]

“What if we: Divide; Reduce; Enlarge; Adapt (use and form); Mix; Exclude; Replace; Switch?” John Brooker   DREAMERS create ideas systematically When I was a student on my Masters of Business Administration (MBA) course, I regarded as sacrosanct the theories, tools and techniques we were taught. The gurus of strategy, marketing, innovation et al were demi gods and we should bow to them reverentially. This was easy to do because as a student doing a full time job and a part time MBA, I was often short of time to think. Having gained my qualification, I became a tutor. With time to think, I was able to cast a more appraising eye over the materials and realised the gurus were as human as me. I really started to learn the materials and began to question the theories, tools and techniques. This was a revelation to me and I urge students to challenge the theories and bend the tools and techniques to their own ends. Whether it works or fails, they will have learned something by doing their own thinking. SO This week, I was reviewing Robert Eberle’s classic mnemonic “SCAMPER”: Substitute; Combine; Adapt; Magnify / Minify; Put to other uses; Eliminate / Elaborate; Rearrange / Reverse (please see Yes! And blog 136 for a short review). You can use this tool with “What If” questions to generate ideas by challenging various aspects of a situation, service or product. It makes the process very systematic. This works very well, however, this week I was in a curious mood and thought, “Put to other uses” is not that elegant (the “Put” on its...

How to Influence Innovation Better [Yes! And. Blog # 139]

How might you influence to innovate? “If you are going to influence the future you have to master four ways of perceiving things: as they were; as they are; as they might become; as they ought to be.” Dee Hock. Founder of the Visa organisation. Recently I was bag packing in a supermarket with a group of young Scouts to raise funds for the Scout troop. When I first asked people if we could help pack their bags, I was often refused and I learned quickly that it was best to have the children ask them. It seems the sight and sound of a seven year old with a cherubic face melts the heart and influences most shoppers to accept. Influence is as relevant to implementing innovations as it is to fundraising. I read One From Many: VISA and the Rise of Chaordic Organization by Dee Hock, the founder of the innovative Visa organisation, in which he describes its conception, the issues he had and how he overcame them. It struck me how well Hock influenced people when he had little or no authority. In their book, The Leader’s Guide to Influence, Mike Brent and Fiona Dent provide a very useful model on two axes which I summarise here (see illustration above): On the axis of emotion you influence through Logic or Inspiration On the axis of involvement you influence through being Assertive or Participative I will describe four examples from Hock’s story to illustrate this but first some background. Background Visa emerged from the original BankAmericard credit card programme. Back in the Sixties, Bank of America (B of...

How to Innovate to Maximise Opportunities [Yes! And. Blog #138]

How to avoid common mistakes when you innovate to maximise opportunities. “Here is Edward Bear, coming downstairs now, bump, bump, bump, on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it.” A. A. Milne. Do you have any obscure rituals you carry out in secret? I confess I perform one every week, the ceremonial “wheelie bin stomp”. This is not a dark practice overlooked in Harry Potter novels, but a practical solution to the problem that there is too much bulky waste packaging and too little dustbin. So I step on the garden wall, climb in the bin and begin stomping so we can push another week’s worth in the bin. Too much waste and too little bin – when someone has a problem, it means there is an opportunity to exploit with a sound proposition. Having admitted my secret and defined an opportunity, let’s move on to the core of this article. All leaders in organisations have opportunities. They may be in areas requiring new policy, meeting a need in a new market, or dealing with waste packaging, etc. Some people exploit them well and some do not. SO Here are my thoughts on how you can maximise opportunities more effectively at lower cost and with less effort. Use a structured approach to think it through This will ensure that you create a proposition that is acceptable to a wider range of people, meets...

How to develop actions creatively [Yes! And. Blog #137]

Here’s a simple but powerful tool to identify actions creatively. “To map out a course of action and follow it to an end requires courage.” Ralph Waldo Emerson Today, I sat in the cockpit of a 737 aircraft as the pilot landed very smoothly at Phnom Penh  airport in Cambodia. Ten minutes later, I was home in London. No, time travel has not come to London. I was with my son as we observed a crew flying a flight simulator. This is an annual “trip” of flying a full sized Boeing 737 BBJ flight simulator around the world in aid of charity Dreamflight. 

They are raising money by flying 24 hours a day for 7 days as part of a team of eight crews, using “air traffic controllers”  around the world to guide them in to the airports, a stunning effort. Before you think, “There are plenty of flight simulators around,” you should know that amateurs build all these. Fellow Yes! And blog reader, Ralph Watson built the one I visited, in a garage. His accomplishment is quite astounding and my son thought it “awesome!” Ralph showed me on his web site the progression of his simulator from a desktop computer in 2001 to the full sized version you can see today by going to his web site, http://www.737-800bbj.com.  [Take a look at the Kai Tak link too!] As he explained it, I thought how well his journey from 2001 to today might have been mapped out using the creative tool I will explain here. The tool is Action Storyboard that is based on one called Cartoon Storyboard, developed by Jane Henry,...