How to Build Resilient People [Yes! And. Blog #175]

by | Sep 9, 2014 | Overcome Challenges, Solution Focus

 What are the dimensions of challenges and how might you begin to build resilience?  “There are no rules and regulations so rigorous, no organisation so hierarchical, no bosses so abusive that they can prevent use of your energy, ability and ingenuity. They may make it more difficult but they can’t prevent it. The real power is yours, not theirs.” Dee Hock – founder of Visa Do you or your teams need to be more “resilient”? This is a popular term in organisations at present and a recent Open University alumni course on the topic of Motivation, Mindset and Resilience stimulated my thinking on it. A while ago, I wrote a practical article  (find it here), which explained a Solution Focus way to facilitate teams through difficult times. It did not though, refer specifically to resilience, which is “the capacity to recover quickly from difficulties; toughness.” However, some people on the course thought that “recover” should be “recover and move forward quickly from”. I wrote this article to encourage you to think about resilience and also to help me reflect on the course. I realise I could read a book on resilience, but I like to think topics through myself before turning to the experts. Your constructive feedback on my thinking would be most welcome. During the course, Barry Russell, from the Environment Agency, gave a talk on motivation and resilience, using the severe flooding in the UK  as his context. He explained that Environment Agency staff had been so motivated to help, many had worked too many long and repeated shifts, to the point that there was a need...

How to Resolve Leadership Conflict With Solution Focus [Yes! And. Blog #169]

by | Aug 29, 2014 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus

 How might you resolve interpersonal tension between leaders?  “Conflict can and should be handled constructively; when it is, relationships benefit.” In,  “Who’s Pulling Your Strings?” by Harriet B. Braiker Recently, a company asked me to run a workshop for them. During a fact-finding call to establish the client’s situation and required meeting outcomes, I learned that two senior people involved in the workshop were not working well together. People had noticed tension between them in other meetings. As the client’s outcome for the pending meeting was to build an effective working relationship between three teams, it was vital that the two leaders work effectively together during the meeting. I suggested that I hold a pre meeting with the two leaders and the client arranged this. The following is an outline of the intervention that you can follow. Intervention Outline To establish a relationship with them, and to save time during the pre-meeting, I telephoned each leader to establish their view of the situation in terms of what they wanted. I asked them three questions: Imagine the pre-meeting works really well, what would your outcomes be? What would you like to be different about the situation? What would you and others notice is better if the situation improves? You can adapt these, but note that I did not ask, “What are the issues?” or “Why is there conflict?” These would focus them on the problem and achieve little. Before the meeting I wrote notes of their individual responses, and asked them to verify their own answers. I also wrote each answer on Post – it Notes (use a different colour...

Use Imagery to Explore Issues [Yes! And Blog #143]

by | Aug 9, 2012 | Facilitate meetings, Overcome Challenges, Solution Focus, Tools

Need a creative tool to explore issues? During our holiday last July we spent three days horse riding. After two days I had seen enough of horses and my back ached terribly. I was a “groucho” not a gaucho. I decided that I would sit out the third day, but my son loved riding and really wanted to go. So I said I would go with him. Bad decision.  On the way back, the leaders galloped, my back seized up and I was in agony. To cut a long story short, after four months of osteopathy and pills I was better, but still had a chronic pain across the middle of my back. One night in December I went to sleep and had a dream. In the dream I saw a woman appear and slowly walk towards me. She reached out her hand and gently touched a finger to my spine on the centre of the pain; there was a loud click and the pain disappeared. I woke up and the pain had gone. I got up and was pain free for the first time in months. How did that happen? If it were just my spine clicking back in to place, why did I see the woman walking towards me and touching my back before it clicked? The power of the subconscious?. So Recalling that dream recently (please see the closing story) I thought it might be an opportunity to discuss an interesting technique I have tried occasionally, known as Image Manipulation. In this tool you explore an issue with a client without you knowing what the issue...