by John Brooker | Oct 3, 2015 | Free Articles, Overcome Challenges, Solution Focus, Tools
In this article, you will learn how to use metaphor and its structure. You will see how metaphors help shape your thinking and the thinking of others and how you can use them in practical ways in work and workshops. Please download this PDF article here The Power of Metaphors to Transform Teams...
by John Brooker | Sep 7, 2015 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Tools
“Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it” Alan Perlis – Computer Scientist How might you have a team explore complex situations? I was facilitating a workshop in August in which people had to explore a situation. I decided I would use Rich Pictures. Rich Pictures are used in the method known as “Soft Systems Methodology”. This is a method used to structure thinking about complex organisational systems. I first came across the Rich Pictures technique in the Open University course on Creativity, Innovation and Change and have used it for many years with groups. The example shows a Rich Picture. It represents just one perspective of the situation and would need to be brought together with other pictures to discuss and create an overall picture. This is a technique that people sometimes misunderstand, so I put together an explanation and some guidelines for the attendees. I thought you might find this useful, though you might want to adapt the guidelines to suit your style. People use Rich Pictures to portray complicated situations in a snapshot. A Rich Picture can help you summarise the situation using cartoons, sketches, line drawings, stick people, symbols and key words. I have also used photographs that people cut from magazines. In it you represent as much of the situation as possible e.g. its structure, how things connect and relate, what is important, what influences different aspects etc. This is all fairly objective, so it is also useful to include some more subjective aspects as well. Principles To help interpret a situation, choose symbols, scenes or images that represent...
by John Brooker | Sep 4, 2015 | Facilitate meetings, Tools
“Constantly talking isn’t necessarily communicating.”
Charles Kaufmann, Screenwriter How can you hear from all of your team efficiently in meetings? Anyone who has attended facilitation training with me, or has read many Yes! And. Blogs, is aware that I advocate you break a group in to small teams (preferably three in a team) for discussion and exercises and constant changing the structure of the teams. I bring the small teams back together as a group to share and consolidate their findings. This approach encourages divergent thinking and allows everyone to participate and have their say. It has much more energy. Quieter people tend to become more involved. Moving people around provides variety and interest. It is usually quicker and more productive than whole group discussion. A wider range of ideas surfaces too because the group is not led by the thinking of just one person and there is less opportunity for people to be bored. Recently though, I ran a workshop where the client wanted to ensure that everyone heard the opinion of each person in the team, at least once in the meeting, because it was a fairly new team. I thought readers might find it useful to know the two tools I used. Ralph Watson, a Blog reader suggested the name, “The Doughnut” for tool 1. Feel free to call them what you like. So Tool 1 – The Doughnut There was a team of 11 people. They wanted to discuss what their focus should be as a team. I placed six people in a circle facing each other and had the rest of the group sit...
by John Brooker | Sep 1, 2015 | Collaborate, Develop Opportunities, Facilitate meetings, Free Articles, Innovate, Overcome Challenges, Tools
“Using a metaphor in front of a man as unimaginative as Ridcully was like a red flag to a bu…was like putting something very annoying in front of someone annoyed by it.” Terry Pratchett. Author. Lords and Ladies. If you want to explore a problem or opportunity well, here are five tools. Imagine that you are sitting in an exam hall with an MBA examination paper in front of you; the subject is Creativity, Innovation and Change. The examiner asks you to turn over your paper, you look at the first question and your mind goes completely blank. You cannot think how to tackle the question. An examination question is a problem to solve or an opportunity to show what you know. It is comparable to exploring a problem or opportunity in work. What are some ways you might structure your exploration? Some of you will know that until recently, I ran an exam study day for students on the Open University, “Creativity, Innovation and Change” course with my friend and associate, Elvin Box. We ran the last ever one in October 2012 (sadly this brilliant course has finished after twenty years) and so that they did not fall victim to the blank mind syndrome, we encouraged the students to structure how they might answer the question. To do this we suggested a number of generic tools that are easy to recall and use. As I travelled home from the study day, I thought those tools might be useful for Creative Gorillas. As a bonus, you can use them for evaluation too. 5 Ws and H Who? What?...
by John Brooker | Aug 30, 2015 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools
“Float like a butterfly. Sting like a bee.” Muhammad Ali, former World Heavyweight Boxing Champion If you hold large gatherings for staff and clients, want to increase engagement and don’t want to create agendas, find speakers, obtain their presentations and run through time consuming rehearsals, Open Space might be the answer. I was one of the organisers of the SOLWorld Conference at Oxford University. This is an annual gathering of Solutions Focused practitioners from over twenty countries. Conference is not the best word to describe the SOL World events. My recollection of conferences is of speakers boring hundreds of people for thirty minutes with presentations that could have been read in five. Mind you, I did attend conferences on payments. SOLWorld in contrast is, as someone fed back to us, “inspiring, stimulating and fun-filled.” If you would like to experience a taste of it, you can download my photo diary here. One feature of SOLWorld gatherings is the use of Open Space, a form of meeting in which people self organise and for which there is no predetermined agenda. Owen Harrison, an organisational transformation (OT) consultant, allegedly “discovered” this style of meeting after the attendees at his first two OT conferences found the coffee breaks the most useful aspect. As he had no part in designing the coffee breaks, he decided to relieve himself of the burden of designing the event and hand it over to the participants. Open Space was born. If you hold large gatherings for staff and clients and are looking for an alternative to creating agendas, finding speakers, obtaining their presentations and running through time...
by John Brooker | Aug 25, 2015 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools
“One does not have to be a mad scientist to travel in time.” Authors of research paper: “Back to the future. Temporal Perspective in the Explanation of Events.” Need to run a brief post project review including remote teams? Post Project (or phase of a project) Reviews are a regular type of meeting that organisations run. However, there can be some issues: Often, people are keen to get on with the next project or phase of the project; time is short amongst the team Projects don’t always go to plan; there can be sensitive issues to discuss leading to friction during the review Some parts of the team are often based in different locations and must participate via teleconference or video conference A client asked me to run a workshop to review one phase in a project. I expected this to be a half-day with all participants in London, no issue. However, my brief was to complete the workshop in two hours, be sensitive to some challenging topics and ensure three people linking in via videoconference would feel part of the workshop. Luckily, I enjoy a challenge. My first thought was that two hours was too short, however, it transpired that an extra 30 minutes extra were available if all agreed on the day. This was still not a lot of time, so I decided to use Solutions Focus (SF, please see Improve Collaboration With Solution Focus for a PDF article on this), which is very efficient and invaluable when there are sensitive topics to deal with. Even though I am highly experienced with SF, with a challenging brief I decided...