by John Brooker | Mar 30, 2016 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools
How might you use scaling more creatively? Imagine you are a sheep. Your experience is limited to a gambol around fields but now you are in the back of a truck on a glorious autumn day, watching the world zip by at 50 miles per hour (80 KPH). As I overtake your truck on the motorway, the question I want to ask you (as a sheep) is, “On a scale of 1 – 10, where 10 is high, how surreal is this experience for you?” That question came to mind as I was driving back from Coventry recently, partly because my mind was in that engaged / disengaged state you have when driving and partly because I had been reflecting on a workshop I had participated in the previous day, at our SFCT UK meeting. In the workshop I asked, “What ways can we use the Solution Focus (SF) scaling tool in workshops?” Scaling is a way to measure a variety of performance related items like motivation, confidence, understanding, progress, success, etc. Typically SF people use the 1 – 10 scale and I often use the tool with people standing in a line, from 1 – 10; I wanted to explore other ways to use it. Please see Blog 41 and Blog 124 for further explanation of SF and Scaling. With thanks to Jenny Clarke, John Wheeler, David Shaked and James Lawley for their contributions in the workshop. So With a small group of talented people, we elicited a number of interesting ways to scale, which I share here with you. Apart from the first two (me and Cyriel Kortleven),...
by John Brooker | Mar 29, 2016 | Collaborate, Develop Opportunities, Facilitate meetings, Free Articles, Innovate, Overcome Challenges, Tools
To innovate in an organisation requires people to collaborate and think, logically and creatively. To enable this, you need to use a structured approach and tools to innovate, plus you need to foster an innovative climate. I consider that there are two types of innovative climate. One is the microclimate that you create in a workshop situation. The other is the macroclimate that you develop in the organisation. Recently, we worked with the leadership team in a commercial organisation to develop innovative propositions, using our Inn8® Workshop Programme. As part of the first workshop, we used many of the “action dimensions” below to develop a microclimate for people to innovate in. Having experienced this microclimate as a team, we asked them to use the Action Dimensions Table (see below) to assess the macro climate in their departments. So enthused were they by this simple assessment, the managers took it upon themselves to carry out assessments with their teams after the workshop. They each chose three dimensions to address to begin enhancing their macro climate. To understand more about climate and how to rate this, read on. To understand more about climate and how to rate this, read on. About Climate Goran Ekvall carried out a well-known study (Google, “Goran Ekvall study reference” for a range of articles) on organisational climate for creativity. He identified dimensions on which to measure creative or non-creative climates in organisations and other researchers have extended and amended his original dimensions. James L. Adams also identified blockages to creativity in his book, “Conceptual Blockbusting”. Later studies on climate use different words but identify much the...
by John Brooker | Sep 7, 2015 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Tools
“Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it” Alan Perlis – Computer Scientist How might you have a team explore complex situations? I was facilitating a workshop in August in which people had to explore a situation. I decided I would use Rich Pictures. Rich Pictures are used in the method known as “Soft Systems Methodology”. This is a method used to structure thinking about complex organisational systems. I first came across the Rich Pictures technique in the Open University course on Creativity, Innovation and Change and have used it for many years with groups. The example shows a Rich Picture. It represents just one perspective of the situation and would need to be brought together with other pictures to discuss and create an overall picture. This is a technique that people sometimes misunderstand, so I put together an explanation and some guidelines for the attendees. I thought you might find this useful, though you might want to adapt the guidelines to suit your style. People use Rich Pictures to portray complicated situations in a snapshot. A Rich Picture can help you summarise the situation using cartoons, sketches, line drawings, stick people, symbols and key words. I have also used photographs that people cut from magazines. In it you represent as much of the situation as possible e.g. its structure, how things connect and relate, what is important, what influences different aspects etc. This is all fairly objective, so it is also useful to include some more subjective aspects as well. Principles To help interpret a situation, choose symbols, scenes or images that represent...
by John Brooker | Sep 6, 2015 | Develop Opportunities, Innovate
“As the earlier vintages matured in bottle and progressively became less aggressive and more refined, people generally began to take notice, and whereas previously it had been all condemnation, I was now at least receiving some praise for the wine.” Max Schubert – Viniculturist I have fond memories of making and drinking my own wine when I was younger and short of cash. My ’84 vintage, produced from a strawberry jam that never set, was a classic. This increased my interest in wines and I like to take the opportunity to visit wine growing districts when I can. Being in Magill, Adelaide recently and just a short walk from the Penfolds winery where they make their premium Grange wines, it was a great chance to see how they do things in Australia and perhaps give them some tips! To move away from a tradition of drinking fortified wines like port and sherry in Australia, winemaker Max Schubert experimented with making the first vintage of Penfolds Grange wine in 1951. In 1950, Schubert had toured Europe and observed wine-making techniques in Bordeaux. Back in Adelaide he implemented these techniques with the aim to create a red wine of the same quality and ageing ability of the finest Bordeaux wines. In 1952, he released his first commercial vintage, having given away most of the 1951 vintage, however, wine critics gave it negative reviews and it sold poorly. Later vintages received a similar response until in 1957, the management team of Penfolds in Sydney told Schubert to stop producing it. Schubert ignored their instructions (as you do) and continued making the wine...
by John Brooker | Sep 4, 2015 | Facilitate meetings, Tools
“Constantly talking isn’t necessarily communicating.”
Charles Kaufmann, Screenwriter How can you hear from all of your team efficiently in meetings? Anyone who has attended facilitation training with me, or has read many Yes! And. Blogs, is aware that I advocate you break a group in to small teams (preferably three in a team) for discussion and exercises and constant changing the structure of the teams. I bring the small teams back together as a group to share and consolidate their findings. This approach encourages divergent thinking and allows everyone to participate and have their say. It has much more energy. Quieter people tend to become more involved. Moving people around provides variety and interest. It is usually quicker and more productive than whole group discussion. A wider range of ideas surfaces too because the group is not led by the thinking of just one person and there is less opportunity for people to be bored. Recently though, I ran a workshop where the client wanted to ensure that everyone heard the opinion of each person in the team, at least once in the meeting, because it was a fairly new team. I thought readers might find it useful to know the two tools I used. Ralph Watson, a Blog reader suggested the name, “The Doughnut” for tool 1. Feel free to call them what you like. So Tool 1 – The Doughnut There was a team of 11 people. They wanted to discuss what their focus should be as a team. I placed six people in a circle facing each other and had the rest of the group sit...