Solve Challenges More Effectively [Yes! And. Blog 158]

“Where a minute before a handful of tech guys could agree on almost nothing, it took us only five minutes to identify the future perfect on which we all agreed.”                                                                                            Niklas Tiger. Managing Director of Hi5, Sweden.  Want to solve challenges more effectively? How many meetings have you been in where you have tried to tackle a challenge in a team and it just kept going round in circles? The following is a true story related by Niklas Tiger, Managing Director of Hi5, an IT organisation in Sweden that provides outsourced IT services to customers over the Internet. Hi5 is not a client of ours but Niklas has given us permission to create an article as an example of how the Solution Focus approach to tackling challenges and change can work. (Please click on the link to read an article on Solutions Focus). I have adapted the wording for clarity slightly; otherwise this is his story, which, as it is from an organisation, I thought would be valuable for you. If you would rather read this article in an illustrated short ebook, please click here ebook A tale of two meetings. “Implementing Solutions Focus (SF) as a way of managing change in our organisation and also in collaboration with customers, really has transformed our company. A very low tech down to earth example of this happened as recently as this...

174 Twelve Acts of Courage to Change Meetings for Good

YES! AND… Collaborate. Innovate. Transform – Creative Gorilla #174  How can participants improve the meetings they are in? This is the first time I have run someone else’s blog in the Creative Gorilla. However, I think this blog from American facilitator Steve Davis is very useful. Group Process Skill As the information age races on, we find ourselves facing constant change, a global economy open for business around the clock, and increasingly complex challenges. With much of this work done virtually, via the telephone or the Internet, we’re becoming more isolated than ever and left yearning for human contact. To keep the machine chugging along, we find ourselves attending more and more meetings to keep up to speed and to stay connected. Research shows that a great percentage of these meetings are run poorly, resulting in huge losses of time and productivity. Why is this? I believe that there are three main reasons meetings continue to leave us wanting: 

 1) People underestimate the complexity of group thought. 

 2) Few people are trained in meeting facilitation skills. 

 3) Boggled by group complexity and lacking requisite skills, people fall into dysfunctional patterns of action or inaction, failing to do anything to change meeting dynamics. Given that in any given group there are, on average, eight times more participants than there are meeting leaders, targeting meeting leaders alone in our efforts to improve meetings may be missing the mark. What if we were to arm meeting participants with the basic knowledge, skills, and attitudes they could use to contribute to keeping their groups on track and moving forward? The 12 Acts below...