by John Brooker | Mar 25, 2012 | Facilitate meetings, Innovate
YES! AND… Creative Gorilla # 85 If you rely too much on standardisation, what do you do when you want to differentiate or when the market changes…? “Civilizations in decline are consistently characterised by a tendency towards standardization and uniformity.” Arnold Toynbee, British Historian Are you standardised? I have a new woman in my life. She recently helped me navigate across Europe and apart from a brief dispute, (she sent me via a Munich traffic jam when my intuition said to go via Innsbruck) we had few cross words. The children call her Mrs T. (from Tom Tom) and my wife blesses her for saving arguments over map reading. Yes, we have a satellite navigation (sat nav) system in the car and I’m really impressed with its accuracy (most of the time), the way it reduces the stress of navigating and its ease of use. However, one day when pulling out of a hotel in France, I noticed that Mrs T. had me turn right, drive up around a roundabout (traffic circle) and back past the hotel again, when it was perfectly legal and quicker to have pulled out left from the hotel. I noticed two other cars behind me do the same thing and wondered if lots of people buy satellite navigation, will we see more of this behaviour as people use the standard “best route” and forget how to read a map and the road? I envisage thousands of motorists converging on the same location along the same route at the same time, in starling-like swarms. [For videos of starlings swarming, click here, they are very impressive.]...
by John Brooker | Feb 9, 2012 | Facilitate meetings, Innovate
YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 40 Involve people in exploring the problem as well as generating the solution. It is a much more effective way to tackle challenges… “There is no human problem which could not be solved if people would simply do as I advised” Gore Vidal ~ Artist Do you find people are reluctant to help you find or implement solutions? A colleague and I were running a pilot course on flexible thinking and communication recently. The client’s people, at times, have to take high risk decisions (i.e. someone might die if they get them wrong). During our pre-course investigations, a member of staff revealed one paradigm in the organisation: that our course was unnecessary because when it mattered, people were just told what to do. No need for creative thinking there. It was a valid point and caused us to reevaluate how we could position the course in the context of the organisation. With a bit of thought we developed a preliminary model with high and low “risk” and less and more “time” on two axes, making our best assessment of where flexible thinking and communication fitted. The model was unfinished and fuzzy. Rather than develop it further, we presented our 2 x 2 matrix as a problem to be explored during the pilot course and asked the delegates to consider it in the context of their organisation. Wow! What I thought would be a 5 minute conversation turned into 30 minutes of really fruitful discussion. We finished with an enhanced model, placing the course firmly in context and justifying the...
by John Brooker | Feb 1, 2012 | Facilitate meetings, Innovate
YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 32 You’re never too old to innovate, but age is a great excuse to stick your head in the sand. “I never feel age…If you have creative work, you don’t have age or time” Louise Nevelson (Sculptress, aged 80) Are you writing off yourself or others as too old to innovate? I was facilitating a workshop recently when the discussion moved to innovation. One opinion was that “Most of us (“us” as in the people in the room) are too old to make this an innovative company; we need to bring in young managers at senior level.” As a facilitator, I do not involve myself in the content but when the point was raised I wanted to whisper “NO!” You might understand why people think innovation is for the young. People over forty…they’ve more important things to think about than younger workers… they’re set in their ways… the young have plenty of energy and more time to pursue new things… innovation needs young minds…only the young can understand these new gadgets…the young sense the new trends first… I can understand why people think it, but I don’t agree with it. The sceptic in me believes that “Sorry, I’m fifty, I’m too old for innovation” means: “I’ve never done innovation and now I’m fifty I can blame it on my age” This could be a light hearted pub conversation but in reality is very important. We have a rapidly aging population in the West. Our average age in the UK is 39. In the US it is 36 and in India, 25. [Source:...
by John Brooker | Jan 30, 2012 | Facilitate meetings, Innovate
YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 30 Organisations are in danger of becoming more insular and as creative leaders, you need to start breaking down these barriers… “We are becoming strangers to each other, leaving communities to be marooned outside the mainstream…communities of different ethnicity and religion eyeing each other over the fences of our differences” Trevor Phillips ~ Head of the Commission for Racial Equality (UK) What are you doing to “break down the silos” in your organisation? In August, I travelled long haul on BA Business Class to run a course. As the flight was quite empty and there was no food to serve (due to a strike), I chatted to the stewardess. We had an interesting chat for about half an hour. Afterwards, it struck me that apart from a few pleasantries, I hadn’t spoken much to a member of the flight crew in a long time. It’s also been a while since I have spoken to another passenger on a long haul flight. The reason for this is that BA Business Class has seats that sit at 180 degrees to each other. To provide privacy, they have dividers between the seats – you could sit next to your mother and never know. In some circumstances that might save you from the crashing bore, but meeting others can create the germ of a new idea. So Could this be a metaphor for organisations? Despite open plan offices and matrix management I can think of three workshops I have run in the last year in which one of the issues was people working in silos or...
by John Brooker | Jan 28, 2012 | Facilitate meetings, Innovate
YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 28 The search for a solution should be as much fun as finding it… “The Palaeolithic hunters who painted the unsurpassed animal murals on the ceiling of the cave at Altamira had only rudimentary tools. Art is older than production for use, and play older than work. Man was shaped less by what he had to do than by what he did in playful moments. It is the child in man that is the source of his uniqueness and creativeness, and the playground is the optimal milieu for the unfolding of his capacities.” Eric Hoffer Do you allow yourself and your team the opportunity to enjoy tackling challenges as much as finding the solution? On our recent holiday in a game reserve we went in search of a leopard. We drove for miles in an open top Land Rover, knowing there was a leopard around but not knowing quite where. We didn’t find it, but we had a great time looking! It struck me as we drove around that we spend a lot of time tackling challenges in our work. Finding the solution is rewarding, but we spend a lot more time searching than finding, so wouldn’t it be great if we could enjoy the “hunt” too? This relates to “Value Play”, one of the twelve precepts (or principles) for fostering creativity in an organisation that John Martin writes about in the Open University course on Creativity, Innovation and Change (click for further details of the course). “Value play” means (in my words) to allow yourself and others to be childlike (not...
