by John Brooker | Mar 19, 2018 | Facilitate meetings, Overcome Challenges
YES! AND…Blog 96 “Whatever people say or do, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different.” – Indra Nooyi, CEO of PepsiCo How might you help people communicate more positively? On a course, my colleague, Caroline, had asked people to volunteer to tell the group their favourite “moan”. Jason, a dog owner, regaled us with his moan about irresponsible dog owners who let their dogs poop on the pavement, fail to keep them under control and risk them attacking other dogs. Fast forward two days. Out riding my bike on the cycle track around the local lake, I crossed over a small bridge, started up the hill and wham! A bundle of black and white furry Collie came hurtling towards me, barking furiously, with its owner chasing it. Dogs have chased and barked at me before on my bike and I have had no issue, usually stopping to pet them. However, before I could stop, this delightful Collie decided to bite my calf. Perhaps the Collie’s a vegetarian and in my fluorescent yellow jacket and black shorts I resembled a banana; whatever the cause, I managed to fend it off until the owner controlled it. She voiced an apology and I rode off, smiling at the irony of being bitten after hearing Jason’s story. Caroline had asked people to “moan” because she wanted to demonstrate a technique called Positive Intent, which is designed to help people avoid being dragged in to a negative discussion. This technique is based on a presupposition from Neuro Linguistic Programming that every behaviour...
by John Brooker | Apr 10, 2015 | Collaborate, Develop Opportunities, Facilitate meetings, Free Articles, Innovate, Overcome Challenges, Tools
And above all, watch with glittering eyes the whole world around you because the greatest secrets are always hidden in the most unlikely places. Those who don’t believe in magic. Will never find it. ROALD DAHL – THE MINPINS Everyone can be creative; with the right process, techniques and a little magic … Footballer scores 99 goals but stalls before the hundred. Cricketer hits 99 runs and stalls before the hundred. Brooker writes 99 articles and stalls… After the 99th article, I decided to write something “special” for the 100th. I thought I would review all 99 articles, identify the themes and write about them. I didn’t realise how busy I would be and how long it would take to review 99 articles. And, when I had done it, I had no enthusiasm for it! So tonight in my hotel room I gave up on the idea. My 100th goal would not be a thirty metre volley in to the top corner of the net. My 100th run would not be a six in to the crowd. Instead, I would scramble the ball over the line, sneak a quick run, write on any topic and… Just write it…! And a question arrived. In the three months since writing the 99th article, what was the stand out moment about creativity that has stuck in my mind? Here it is. I was running a residential weekend on creativity with MBA students. Two of the students were, I suspect (I didn’t measure it), adaptive rather than innovative in their style and they were both more introvert than extrovert. They were great people...
by John Brooker | Mar 2, 2012 | Facilitate meetings, Innovate
YES! AND… Creative Gorilla # 62 Encourage people to think they are innovative and there is a good chance they’ll innovate. “If you can put the mind in a healthy place, you can have dramatic physiological consequences.” Ellen Langer, Professor of Psychology, Harvard University Could you improve your business by encouraging a change in mindset? One of the pleasures of travelling is that I get to read the newspaper at breakfast. Reading the South African version of the Sunday Times the other week I came across an article about a piece of research conducted by Harvard University. In essence it said that if you imagine that you are losing weight, you will, as long as you do some exercise. The researchers noticed that housekeepers in hotels were less healthy than expected even though they exceeded the daily recommended exercise limits. To establish if a change in mindset might make a difference, they divided the staff into two groups. They told Group 1 that their work gave them enough exercise to lose weight and keep fit and explained how many calories they should burn a day. They told the Group 2 members nothing. People in Group 1 lost an average of 1kg each in a month with other significant benefits. The Group 2 individuals had no change. What a great result, albeit with the caveat that just changing the mindset is not good enough, you do have to do some exercise as well. (Sorry to all of you dreaming away 10 kilos of surplus energy stores whilst stirring your tea). The cynic may say that by focusing a person’s mind...
by John Brooker | Feb 13, 2012 | Facilitate meetings, Innovate
YES! AND… Creative Gorilla # 44 Mindset can be a major obstacle to successfully tackling challenges… “Professor Douglas Hartree told me that, in his opinion, all the calculations that would ever be needed in Britain could be done on the three digital computers which were then (1951) being built.” Lord Bowden Is your mindset an obstacle to finding solutions? Imagine this. It’s 6.00 a.m. in a small hotel. You’re creeping down the back stairs to go for a run (OK that’s probably fused your imagination circuits). Half way down, you stumble over a young guy sitting on the stairs in his underpants. He looks at you but doesn’t say anything. You look at him and think “he must have just got back from a run and is cooling down.” You nod at each other in that polite British way and you head off for your run. Yes. That was me last week in Lincoln. Never mind that he was in his underpants (making the assumption they were his) and was otherwise naked, I thought he’d just got back from a run. Thirty minutes later I returned and “Underpants Man” was still there. We looked at each other. He didn’t speak. I asked if anything was wrong. “I’m locked out of my room,” he replied sheepishly. At that point I feel a bit stupid that I hadn’t thought this earlier. I tried to contact hotel staff at the locked reception via intercom (no response) and by telephone, getting no answer. I suggested “Underpants Man” might sit in my room but he refused (was that a look of panic on his face?),...
