by John Brooker | May 20, 2012 | Facilitate meetings, Innovate, Tools
Reason for Use Challenges can be structured in hierarchies, e.g. from “How to land a rocket on the moon?” to “How to make a pen that writes in areas of no gravity?’ If your opportunity is complex and you wish to understand the hierarchy of challenges within it, you can use a Level Map[1]. It enables you to: Diagram that hierarchy and see the relationships before you choose one to work on. Chunk the challenge into lower level challenges to tackle Clarify the challenge for people. Understand whether you should broaden or narrow the scope of the challenge you wish to tackle (“How to land on the moon” at a strategic level and “How to write in areas of no gravity” at the operational level) depending on your ability to influence it Increase the potential challenges to exploit (and split them between your team] Scope the number of ideas / solutions you will generate in the Create Solutions stage (e.g. “How to write in areas of no gravity” at the operational level?” is likely to generate fewer and different ideas to (“How to land on the moon”). Therefore you may wish to choose a lower level challenge. Action to Take 1. Use rectangular “Super Sticky “ Post It Notes Start by writing a challenge on the note, e.g. “How to increase new revenue for accepting banks?” The use of “How to (H2)…?” turns a statement into a constructive challenge 2. Place the challenge centrally on a large surface. 3. Go up to a broader level of focus by asking, “Why”? E.g. “Why do we want to increase new revenue for accepting banks?” The answer...