Lead Teams To Be More Resilient [Yes! And Blog # 97]

Sometimes even successful endeavours can hit a bump, just when success seems certain. Creative leaders can deal with this…   “How my achievements mock me!” William Shakespeare, Troilus and Cressida   How might you motivate a team that thinks it has succeeded, only to hit an obstacle? I cycled 100km around Warwickshire (or Shakespeare County as the PR people like to describe it) for charity. It was a bitterly cold day, my gears kept slipping on hills and I lost the route four times, ending up cycling on my own for most of the day. About three hours in to the ride, tired and a bit miserable, I was riding up a hill. I kept going, seeing the top get ever closer until at last I breasted the hill… and found it was what I call a false peak, an optical illusion; there was yet more of the hill to climb. After some choice words I chewed an energy bar, drank water, focused on two metres of road to make the hill seem flatter and inched my way up to the top. I was reminded of this scenario, when facilitating a group to revise their strategy. I had worked with most of them two years before, to set their strategy and whilst they had not achieved everything, they had done well with minimal resources. In particular, they had recently received confirmation of substantial funding to recruit more people, which greatly boosted morale … until they realised that they would not actually receive the funding and the new people for some months. At that point, their energy started to falter. They...