167 How to innovate better in organisations

YES! AND… Collaborate. Innovate. Transform – Creative Gorilla #167 How might your organisation innovate better?  “Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” William Pollard American Business Leader Why do large organisations have issues with innovation and what might they do to resolve them? Recently, a company asked me to help them be more innovative. I asked to tour their operations facilities with a colleague, to understand their business and obtain a feel for their current capability. Far from finding an organisation adverse to change, sloth like and bureaucratic, we witnessed a dynamic company with engaged employees that encourages people to create solutions and is willing to take the risk to implement good propositions. They had innovated to reduce costs, to improve process efficiency and to respond to the changing needs of their clients. After the tour I asked the CEO why they needed our help! He responded: When staff innovate, they focus mainly on operational efficiency A major trend in the industry is for clients to favour suppliers who can help them innovate There are innovation hot spots in the organisation; it is not consistent There is no standard approach that all employees can use to innovate. This was a worthwhile visit and discussion and revealed some of the key factors and issues that leadership teams in large organisations must wrestle with when they want to innovate. Let’s look at those factors and key issues now and consider a way to overcome them. SO Key Innovation Factors and Issues[1] Each heading below is a...

SOL2013 Part 2

SOL2013 Picture show June 9 Part 2 Here are my memories of the event. I had to upload in two parts because of file size. Hope you enjoy the memories.

Use Imagery to Explore Issues [Yes! And Blog #143]

Need a creative tool to explore issues? During our holiday last July we spent three days horse riding. After two days I had seen enough of horses and my back ached terribly. I was a “groucho” not a gaucho. I decided that I would sit out the third day, but my son loved riding and really wanted to go. So I said I would go with him. Bad decision.  On the way back, the leaders galloped, my back seized up and I was in agony. To cut a long story short, after four months of osteopathy and pills I was better, but still had a chronic pain across the middle of my back. One night in December I went to sleep and had a dream. In the dream I saw a woman appear and slowly walk towards me. She reached out her hand and gently touched a finger to my spine on the centre of the pain; there was a loud click and the pain disappeared. I woke up and the pain had gone. I got up and was pain free for the first time in months. How did that happen? If it were just my spine clicking back in to place, why did I see the woman walking towards me and touching my back before it clicked? The power of the subconscious?. So Recalling that dream recently (please see the closing story) I thought it might be an opportunity to discuss an interesting technique I have tried occasionally, known as Image Manipulation. In this tool you explore an issue with a client without you knowing what the issue...

Create Ideas Systematically [Yes! And Blog #142]

“What if we: Divide; Reduce; Enlarge; Adapt (use and form); Mix; Exclude; Replace; Switch?” John Brooker   DREAMERS create ideas systematically When I was a student on my Masters of Business Administration (MBA) course, I regarded as sacrosanct the theories, tools and techniques we were taught. The gurus of strategy, marketing, innovation et al were demi gods and we should bow to them reverentially. This was easy to do because as a student doing a full time job and a part time MBA, I was often short of time to think. Having gained my qualification, I became a tutor. With time to think, I was able to cast a more appraising eye over the materials and realised the gurus were as human as me. I really started to learn the materials and began to question the theories, tools and techniques. This was a revelation to me and I urge students to challenge the theories and bend the tools and techniques to their own ends. Whether it works or fails, they will have learned something by doing their own thinking. SO This week, I was reviewing Robert Eberle’s classic mnemonic “SCAMPER”: Substitute; Combine; Adapt; Magnify / Minify; Put to other uses; Eliminate / Elaborate; Rearrange / Reverse (please see Yes! And blog 136 for a short review). You can use this tool with “What If” questions to generate ideas by challenging various aspects of a situation, service or product. It makes the process very systematic. This works very well, however, this week I was in a curious mood and thought, “Put to other uses” is not that elegant (the “Put” on its...