by John Brooker | Mar 30, 2016 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools
“I find the great thing in this world is not so much where we stand, as in what direction we are moving; we must sail sometimes with the wind and sometimes against it; but we must sail, and not drift, nor lie at anchor.” Oliver Wendell Holmes JR. American Supreme Court Judge Scaling is a simple but powerful tool that uses subtle questions to create a positive state and movement in people. The other day, I ran a two hour workshop on Solutions Focused Fund Raising for a group of school fund raisers at their conference in Manchester. On the train journey I wrote down my intention for the day. “To make the workshop as good as I can and something unexpected will arise from it.” Well, it certainly did! During the workshop, I introduced the group to the Solutions Focus method. This is an approach to change that concentrates on what is going well, clarifying the facts of a problem and then seeking solutions rather than analysing the causes of the problem. It is very motivating. The workshop ran really well, the whole room of people were in flow and the energy was amazing. As a final exercise I ran “Scaling”, asking, “On a scale of 1 – 10, how confident are you that you could reach your perfect fundraising future?” Scaling is a great technique that you can use anywhere in facilitation and coaching because it is very flexible and can produce powerful results. One way to run it is to have a group of people stand on a scale marked out on the floor and...
by John Brooker | Mar 30, 2016 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools
How might you use scaling more creatively? Imagine you are a sheep. Your experience is limited to a gambol around fields but now you are in the back of a truck on a glorious autumn day, watching the world zip by at 50 miles per hour (80 KPH). As I overtake your truck on the motorway, the question I want to ask you (as a sheep) is, “On a scale of 1 – 10, where 10 is high, how surreal is this experience for you?” That question came to mind as I was driving back from Coventry recently, partly because my mind was in that engaged / disengaged state you have when driving and partly because I had been reflecting on a workshop I had participated in the previous day, at our SFCT UK meeting. In the workshop I asked, “What ways can we use the Solution Focus (SF) scaling tool in workshops?” Scaling is a way to measure a variety of performance related items like motivation, confidence, understanding, progress, success, etc. Typically SF people use the 1 – 10 scale and I often use the tool with people standing in a line, from 1 – 10; I wanted to explore other ways to use it. Please see Blog 41 and Blog 124 for further explanation of SF and Scaling. With thanks to Jenny Clarke, John Wheeler, David Shaked and James Lawley for their contributions in the workshop. So With a small group of talented people, we elicited a number of interesting ways to scale, which I share here with you. Apart from the first two (me and Cyriel Kortleven),...
by John Brooker | Mar 29, 2016 | Collaborate, Develop Opportunities, Facilitate meetings, Free Articles, Innovate, Overcome Challenges, Tools
To innovate in an organisation requires people to collaborate and think, logically and creatively. To enable this, you need to use a structured approach and tools to innovate, plus you need to foster an innovative climate. I consider that there are two types of innovative climate. One is the microclimate that you create in a workshop situation. The other is the macroclimate that you develop in the organisation. Recently, we worked with the leadership team in a commercial organisation to develop innovative propositions, using our Inn8® Workshop Programme. As part of the first workshop, we used many of the “action dimensions” below to develop a microclimate for people to innovate in. Having experienced this microclimate as a team, we asked them to use the Action Dimensions Table (see below) to assess the macro climate in their departments. So enthused were they by this simple assessment, the managers took it upon themselves to carry out assessments with their teams after the workshop. They each chose three dimensions to address to begin enhancing their macro climate. To understand more about climate and how to rate this, read on. To understand more about climate and how to rate this, read on. About Climate Goran Ekvall carried out a well-known study (Google, “Goran Ekvall study reference” for a range of articles) on organisational climate for creativity. He identified dimensions on which to measure creative or non-creative climates in organisations and other researchers have extended and amended his original dimensions. James L. Adams also identified blockages to creativity in his book, “Conceptual Blockbusting”. Later studies on climate use different words but identify much the...
by John Brooker | Mar 28, 2016 | Collaborate, Develop Opportunities, Facilitate meetings, Innovate, Overcome Challenges, Tools
Have you ever rejected a solution from people on your team because it was not well thought through or not clear enough? Despite being a good idea, one reason a solution can fail to gain support or funding is because the innovator fails to either explain it properly or convince decision makers they have thought it through thoroughly. This can lead to negative responses, critical questioning and a chastened innovator. For the company, it can mean potentially good solutions lost and perhaps fewer ideas submitted in the future. In this short and practical article we explain how people on your team can develop a clear and powerful statement that enables the relevant people to understand it and make a sound decision on whether to proceed. This is an initial presentation of the solution, not a business case, something As a general rule, the proposition statement should include the following points: Specify who the problem impacts State what problem the proposition solves Describe the solution, explaining how it solves the problem (benefits) and how much of the problem it solves Explain how it differs from competing products These four points provide a statement that explains the basic proposition. Now to appraise and hone that proposition people need to: Show the issues and risks to be managed State who else has a significant stake in this solution, how interested they might be in it, what their level of influence is and how likely are they to use it Be clear on any data / information needed to progress Suggest solutions to overcome difficulties Identify the resources required to progress the solution...
by John Brooker | Mar 28, 2016 | Collaborate, Develop Opportunities, Facilitate meetings, Innovate, Overcome Challenges, Tools
“Before thinking outside the box, perhaps you might make the box bigger.” John Brooker Understanding and widening the boundaries of a situation can help you to create more options and potentially, better solutions… When I am facilitating workshops, I ask people what they want me to do to make the workshop outstanding. Someone will usually say, “Help us think outside the box”, i.e. facilitate the team to be more creative. While “thinking outside the box” is a valid request, I like to respond, “Before you think outside the box, how might you make the make the box bigger?” This question usually produces puzzled looks and no wonder, as “think outside the box” derives from the old nine dot puzzle of how to connect all nine dots with a single unbroken line. No matter how big you make that box, you are still going to have to go outside the box to obtain a result. To avoid confusion, let me explain that in my response, I mix box metaphors. My metaphorical box has six sides. It is a constricted thinking space people create in their mind because they: Apply “rules” that may not apply for this new situation, e.g., “HQ pay for training.” Make assumptions that may prove unfounded, e.g., “There is no budget for this.” Bring their biases and prejudices to the situation, e.g., “That level of staff could not be trusted to do that.” Allow their egos to impact upon the situation, e.g., “Only we can do that.” Take a narrow perspective on the situation, e.g., “Our cost centre can’t afford this.” Unnecessarily shorten their thinking time etc. e.g.,...
