22 How to Use the Random Connection Technique

YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 22 “Random connections” is a useful technique when stuck for ideas. “I have an idea!”  “Twas he that ranged the words at random flung pierced the fair pearls and them together strung.” Bidpai Pilpay If called on to run a creative session RIGHT NOW could you deliver? Imagine you are waiting to meet with a colleague or client. Suddenly the door flies open and they appear. “Sam, (or whatever), we’re trying to come up with a name for our new service and thought you could give us some ideas”. You enter and four expectant faces (and a remote worker on the speaker ‘phone) look up. Do you: Panic? Start thinking of ideas for a name? Search your mind for a handy creative technique and facilitate an idea generation session? This scenario happened to me last week at a client’s office. I opted for choice “C”. Oh OK, I admit I went through option “A” for a split second because I normally prepare thoroughly before a creative session. I facilitated using “Random Connection” (click here and search on our site for details on the technique). This is a great technique to use when you have a blank sheet of paper, blank minds and little time. We used random words and random objects as a catalyst between the information in the group’s head and the issue in hand and produced about seventy ideas. Some facilitation tips are: Not all ideas are realistic so challenge the group to find a practical idea from these “springboards” (this is essential if you are to avoid cynicism from those who believe...

21 Find the Qualities of a Creative Leader

YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 21 Creative leaders have a number of qualities, what do you think they are? “She accomplished more in her 28 years than most people do in a lifetime” Patrick Leahy US Senator Browsing at the station newsvendor at St Paul’s, the leader article in the Independent stood out. A “framed” photograph of a young woman who was not a celebrity, but one whose life we should celebrate. Maria Ruzicka was the unlucky victim of a bomb in Iraq and someone who, from the evidence in the article and whatever your political views, could teach us lessons about the qualities of being a creative leader. Try to pick them out in this brief story. Maria was an American aid worker in Iraq. She was driven by a simple premise: if the US caused suffering it should try and help the innocent people who suffered. As such, she established a charity, CIVIC, to provide relief for the innocent victims of the war. She negotiated government bureaucracy in Washington and personally lobbied senators to secure $10 million funding to help people who had lost the family breadwinner. In Iraq, she cultivated those US officials that decided who would receive compensation, to speed compensation to the right people. In addition, she used her prodigious energy to successfully pester diplomats for aid, cajole journalists for promotion and to console victims who considered her a warm and open hearted person. So What qualities did you identify? I identified these: A strong set of values A clear premise on which to work Vision – a well defined goal Self confidence...

20 Balance operation and innovation

 YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 20 How do you obtain the right balance of operation and innovation? “This coffee plunges in to the stomach…. the mind is aroused and ideas pour forth like the battalions of the Grand Army on the field of battle. Memories charge at full gallop… the Light Cavalry of comparisons deploys itself magnificently, the artillery of logic hurries in with their train of ammunition and flashes of wit pop up like sharp shooters.” Honore de Balzac, Author and Journalist “So was that decaffeinated coffee you had, Honore?” John Brooker  Is your organisation balancing operation and innovation correctly? In my office I start up my brand new (expensive) computer. It has a noisy fan. Box it up and return it. Fan replaced, I fire it up. No sound and the memory reader doesn’t work. I wonder at the money they spend on advertising when they can’t get the basics right. In my car I drive in to a motorway service station to buy a coffee. The billboard adverts extol the virtues of their Italian coffee. “A decaff coffee to take away please.” “Sorry” says the lady behind the counter, “we haven’t got any lids.” “No lids?” I reply, bemused. “No, we’ve only got six cups left too.” I think she is proud of that. Pushed for time and not wanting hot coffee in my lap, I leave without coffee and muse on the logistical planning that leaves a coffee store without the basic needs to trade. After twenty articles, most of you will realise I am a raving fan of creative thinking and innovation....

19 Make Time to Think Creatively

YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 19 You should give yourself time to think and innovate. “Exit, pursued by a bear”.  William Shakespeare – stage direction, in “The Winter’s Tale”. “Exit, in pursuit of a beer”.  John Brooker – seeking direction in a Russian winter’s tale. Last month I was being driven from an airport in Moscow to the hotel. The driver had limited English (though better than my three words of Russian) but was very talkative. As we passed a large advertising hoarding next to a forest he said, “Fifteen years ago my friend’s…” I anticipated a tale of brave heroes “…car was hit by a moose there”. I laughed. He continued, “In this forest we have moose and er… pork?” “Wild boar?” I suggested. “Da, da, in the forest, moose, pig, but no beer.” I looked at him, puzzled, I guess no beer would ruin the barbeque and then I translated correctly. “Ah, BEAR!” He nodded. “Da, da, BEAR. Beer you drink yes?” We both laughed but I wondered, shamefully, if a mouse rather than a moose had hit his friend’s car! During the ongoing very slow journey, the “moose, pork and beer” trilogy triggered off the memory of a game called Giants, Wizards and Goblins that I use in some workshops. Some of you have played it. For those who haven’t, it is similar to the children’s game “Rock, Paper, Scissors” but acted out with the body. In the game, Giants kill Wizards, Wizards kill Goblins and Goblins kill Giants, so it shouldn’t take you too much effort to see how the new...

18 Be Brave to Innovate

YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 18 You have to be a bit brave to innovate, but it is worth the risk…  “It’s a different kind of scary.”  Michael Neill World Class Coach Do you ever fail to put forward an idea because of the risk of rejection?  Next week (by the time you read this it will be over), I am piloting a new course, “Teeming with Llamas”, using llamas to help people understand team working. I have planned it, rehearsed it and invited along a group of friends that I know will provide honest and contructive feedback. Even so, I am nervous that it may go wrong. What has that to do with creative leadership? Simply, for innovation to happen it requires a number of factors, one of which is to be able to face risks. In the book, “How to Start a Creative Revolution at Work“, by Dave Allen et al, the authors call this “Bravery”. I hesitate to use that term in my case but, using the llamas for context, let’s take a look at what they call: “The five steps to creative bravery”. (I have adapted a few points for brevity). Step 1: Face your fear ~ go your own way and discuss your fears. One of my fears was that people would think using llamas to develop learning would be a ridiculous idea. Indeed, I did get a few wry grins from people I discussed it with. But I got sufficient positive feedback to give it a try. Step 2: Know your comfort zone. I knew that I would put...

16 Categorise Creative Techniques

YES! AND… Facilitate. Innovate. Transform – Creative Gorilla # 16 You have a choice of techniques you can use to tackle your challenges, mix and match them. “Lister: “They’re not comin’ back… I’m lost in deep space… I’m three million years from home… No life, no bed, no nothin’… Just me… and 3 1/2 tons of curry. [pause] Fan-smeggin-TASTIC!” (From, Red Dwarf, a UK TV programme) It is 11.00 p.m. You have been out for the night in a Welsh town. It is too far to walk home so you want to get a taxi. You are also hungry and want an Indian meal. Unfortunately, you have only enough money either for the taxi or the curry. How might you satisfy both needs?? I was at dinner with a team from a client the other day and one of them, Duncan, recounted the story above. His solution was both funny and ingenious. He knew the restaurant would deliver meals over a certain cost to your home. So he went in, ordered a home delivery meal and then asked if they could drop him off at the same time as the meal. Which they did! I thought Duncan’s solution showed real creativity so let’s analyse it to see what we can learn about the creative process. First, he proved a formula of creativity, Creativity = Knowledge x Imagination x Evaluation [source Parnes, with thanks to Min Basadur for providing the reference]. I will leave you to work out how Duncan proved C. He also proved, (by asking for what he wanted), that creativity is useful only if we add the...