Tackle issues more effectively [Yes! And Blog #145]

“By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.” Confucius Use Reflecting Teams to find better insights and solutions for an issue or opportunity Imagine you have an issue and want to obtain input from others to broaden your perspective and gain ideas. If you do this in a typical meeting it can often result in frustration as some people throw in ideas prematurely, others dominate the conversation and the talk spirals in endless circles. If that is your experience, you might find it useful to use the Reflecting Teams tool I describe in this article. I have experienced Reflecting Teams many times in UK chapter meetings of the Association for the Quality Development of Solution Focused Consulting and Training (see the web site here, http://www.asfct.org/) and have found it to be an excellent tool, both for the person with the issue or opportunity and the team. How it works There are a number of variants on the tool I describe here, however, this is the one I have experienced most. Appoint a moderator Choose someone who will run the process and moderate the team so that everybody can contribute equally. This is an important role. Form the team Assemble the team so that all can see and hear the client clearly. This can be around a table or might be a half circle of chairs facing the client. There is no ideal number but it needs at least three people and, for reasons of time, probably no more than 12....

Lead Teams To Be More Resilient [Yes! And Blog # 97]

Sometimes even successful endeavours can hit a bump, just when success seems certain. Creative leaders can deal with this…   “How my achievements mock me!” William Shakespeare, Troilus and Cressida   How might you motivate a team that thinks it has succeeded, only to hit an obstacle? I cycled 100km around Warwickshire (or Shakespeare County as the PR people like to describe it) for charity. It was a bitterly cold day, my gears kept slipping on hills and I lost the route four times, ending up cycling on my own for most of the day. About three hours in to the ride, tired and a bit miserable, I was riding up a hill. I kept going, seeing the top get ever closer until at last I breasted the hill… and found it was what I call a false peak, an optical illusion; there was yet more of the hill to climb. After some choice words I chewed an energy bar, drank water, focused on two metres of road to make the hill seem flatter and inched my way up to the top. I was reminded of this scenario, when facilitating a group to revise their strategy. I had worked with most of them two years before, to set their strategy and whilst they had not achieved everything, they had done well with minimal resources. In particular, they had recently received confirmation of substantial funding to recruit more people, which greatly boosted morale … until they realised that they would not actually receive the funding and the new people for some months. At that point, their energy started to falter. They...

How to Facilitate Creativity [Yes! And. Blog 100]

And above all, watch with glittering eyes the whole world around you because the greatest secrets are always hidden in the most unlikely places. Those who don’t believe in magic. Will never find it. ROALD DAHL – THE MINPINS Everyone can be creative; with the right process, techniques and a little magic … Footballer scores 99 goals but stalls before the hundred. Cricketer hits 99 runs and stalls before the hundred. Brooker writes 99 articles and stalls… After the 99th article, I decided to write something “special” for the 100th. I thought I would review all 99 articles, identify the themes and write about them. I didn’t realise how busy I would be and how long it would take to review 99 articles. And, when I had done it, I had no enthusiasm for it! So tonight in my hotel room I gave up on the idea. My 100th goal would not be a thirty metre volley in to the top corner of the net. My 100th run would not be a six in to the crowd. Instead, I would scramble the ball over the line, sneak a quick run, write on any topic and… Just write it…! And a question arrived. In the three months since writing the 99th article, what was the stand out moment about creativity that has stuck in my mind? Here it is. I was running a residential weekend on creativity with MBA students. Two of the students were, I suspect  (I didn’t measure it), adaptive rather than innovative in their style and they were both more introvert than extrovert. They were great people...