Reperceive Situations… [Yes! And. Blog 120]

“There is no truth. Only perception.” Edith Sitwell (English  Author) Looking at a challenge in a fresh way can transform how you tackle it… Once, I gave an after dinner talk for around 80 college lecturers and examiners attending a seminar on innovation in assessment. The premise of my talk, more an interactive lecture, was that if we could inspire people to enjoy the whole process of exams, it would reap benefits for the college and be an innovation in assessment. This idea underpinned a study day that my friend, Elvin Box, and I ran for many years, for MBA students studying Creativity, Innovation and Change. We challenged the students to enjoy and look forward to the exam rather than dread it. I had happily accepted the challenge of giving the talk, but a couple of weeks after accepting I became a little nervous, wondering what I would find to talk about that would interest and be of use to the audience. I didn’t realise how nervous I was until one night, I had a dream. In it I was delivering the talk and in front of everybody, could not think of a thing to say. In the dream, (this is absolutely true) Piers Brosnan , ex – James Bond and erstwhile singer in “Mamma Mia,” appeared and sagely told me all I needed to know. He may even have sung it, I don’t recall because when I awoke, I had forgotten all he told me! However, some of you will recognise the type of dream as the “examination dream”, one I used to have regularly before appearing in plays, constantly forgetting...

Solve Challenges More Effectively [Yes! And. Blog 158]

“Where a minute before a handful of tech guys could agree on almost nothing, it took us only five minutes to identify the future perfect on which we all agreed.”                                                                                            Niklas Tiger. Managing Director of Hi5, Sweden.  Want to solve challenges more effectively? How many meetings have you been in where you have tried to tackle a challenge in a team and it just kept going round in circles? The following is a true story related by Niklas Tiger, Managing Director of Hi5, an IT organisation in Sweden that provides outsourced IT services to customers over the Internet. Hi5 is not a client of ours but Niklas has given us permission to create an article as an example of how the Solution Focus approach to tackling challenges and change can work. (Please click on the link to read an article on Solutions Focus). I have adapted the wording for clarity slightly; otherwise this is his story, which, as it is from an organisation, I thought would be valuable for you. If you would rather read this article in an illustrated short ebook, please click here ebook A tale of two meetings. “Implementing Solutions Focus (SF) as a way of managing change in our organisation and also in collaboration with customers, really has transformed our company. A very low tech down to earth example of this happened as recently as this...

Think Outside the Box? No… [Yes! And. Blog 109]

“Before thinking outside the box, think how you might make your box bigger?” John Brooker Understanding and widening the boundaries of a situation can help you to create more options and better solutions… I took my daughter to compete in the second round of an inter school public speaking competition organised by the Rotary Club. Teams of children, made a speech (no visuals allowed!) to an audience of around sixty people, about a topic of their choice. One introduces the topic and speaker, the second presents the case and a third gives thanks. This is a great challenge for the children and provides an element of entertainment as well as some thoughtful points. During a talk on “Breaking the Mould”, which challenged conventional thinking about small people, one girl in her introduction mentioned that phrase so often heard in the same breath as creativity, “Think outside the box”. She set me thinking. In my world, when setting outcomes with the group on a creativity course, people say regularly that this is what they want to be able to do. My normal response is that “thinking outside the box” is a fair outcome. Could they also make the box bigger? This question usually produces confusion and no wonder, as “think outside the box” derives from the old nine dot puzzle of how to connect all nine dots with a single unbroken line. No matter how big you make that box, you are still going to have to go outside the box to obtain a result. So to avoid confusion, let me explain that in my response, I mix box metaphors....