How Creative Leaders Can Foster an Innovative Climate [Yes! And. Blog 164]

To innovate in an organisation requires people to collaborate and think, logically and creatively. To enable this, you need to use a structured approach and tools to innovate, plus you need to foster an innovative climate. I consider that there are two types of innovative climate. One is the microclimate that you create in a workshop situation. The other is the macroclimate that you develop in the organisation. Recently, we worked with the leadership team in a commercial organisation to develop innovative propositions, using our Inn8®  Workshop Programme. As part of the first workshop, we used many of the “action dimensions” below to develop a microclimate for people to innovate in. Having experienced this microclimate as a team, we asked them to use the Action Dimensions Table (see below) to assess the macro climate in their departments. So enthused were they by this simple assessment, the managers took it upon themselves to carry out assessments with their teams after the workshop. They each chose three dimensions to address to begin enhancing their macro climate. To understand more about climate and how to rate this, read on. To understand more about climate and how to rate this, read on. About Climate Goran Ekvall carried out a well-known study (Google, “Goran Ekvall study reference” for a range of articles) on organisational climate for creativity. He identified dimensions on which to measure creative or non-creative climates in organisations and other researchers have extended and amended his original dimensions. James L. Adams also identified blockages to creativity in his book, “Conceptual Blockbusting”. Later studies on climate use different words but identify much the...

How Can Leaders Obtain Better Quality Solutions From Their Team(s)? [Yes! And. Blog 190]

Have you ever rejected a solution from people on your team because it was not well thought through or not clear enough? Despite being a good idea, one reason a solution can fail to gain support or funding is because the innovator fails to either explain it properly or convince decision makers they have thought it through thoroughly. This can lead to negative responses, critical questioning and a chastened innovator. For the company, it can mean potentially good solutions lost and perhaps fewer ideas submitted in the future. In this short and practical article we explain how people on your team can develop a clear and powerful statement that enables the relevant people to understand it and make a sound decision on whether to proceed. This is an initial presentation of the solution, not a business case, something  As a general rule, the proposition statement should include the following points: Specify who the problem impacts State what problem the proposition solves Describe the solution, explaining how it solves the problem (benefits) and how much of the problem it solves Explain how it differs from competing products These four points provide a statement that explains the basic proposition. Now to appraise and hone that proposition people need to: Show the issues and risks to be managed State who else has a significant stake in this solution, how interested they might be in it, what their level of influence is and how likely are they to use it Be clear on any data / information needed to progress Suggest solutions to overcome difficulties Identify the resources required to progress the solution...

How Can Leaders Make the Box Bigger to Innovate? [Yes! And. Blog 189]

 “Before thinking outside the box, perhaps you might make the box bigger.” John Brooker Understanding and widening the boundaries of a situation can help you to create more options and potentially, better solutions… When I am facilitating workshops, I ask people what they want me to do to make the workshop outstanding. Someone will usually say, “Help us think outside the box”, i.e. facilitate the team to be more creative. While “thinking outside the box” is a valid request, I like to respond, “Before you think outside the box, how might you make the make the box bigger?” This question usually produces puzzled looks and no wonder, as “think outside the box” derives from the old nine dot puzzle of how to connect all nine dots with a single unbroken line. No matter how big you make that box, you are still going to have to go outside the box to obtain a result. To avoid confusion, let me explain that in my response, I mix box metaphors. My metaphorical box has six sides. It is a constricted thinking space people create in their mind because they: Apply “rules” that may not apply for this new situation, e.g., “HQ pay for training.” Make assumptions that may prove unfounded, e.g., “There is no budget for this.” Bring their biases and prejudices to the situation, e.g., “That level of staff could not be trusted to do that.” Allow their egos to impact upon the situation, e.g., “Only we can do that.” Take a narrow perspective on the situation, e.g., “Our cost centre can’t afford this.” Unnecessarily shorten their thinking time etc. e.g.,...

What might drug runners teach leaders about innovating? [Yes! And. Blog 188]

Over the weekend I read an article in the newspaper, about how the police in Spain intercepted a stash of cocaine worth around £240 million, concealed in a consignment of charcoal. My immediate thought was that the criminals had hidden it amongst the charcoal, but I was wrong. They had mixed the cocaine with glue and formed it into a resin. From the resin, they had made slats that looked like wood and made freight pallets from the slats. The charcoal sat in bags on the pallets. To process the pallets back into cocaine, they had set up a chemical company in Spain. Other drug smugglers have hidden the drug in hollowed out pineapples, woven 45 kilos of heroin into a rug and filled vanilla wafers with cocaine instead of cream. These examples of innovation in packaging and product demonstrate that the drug trafficking business has a positive side; it is innovative and I wondered what innovative leaders could learn from this case? Here are two examples: 1. Factors that Drive Innovators A first lesson from the drug traffickers is an idea of some of the factors that drive people to innovate. They: ·      Fear financial loss (if goods are intercepted) ·      Want to avoid regulatory restrictions (it’s against the law) ·      Do it for the fun of it ·      Like the intellectual challenge ·      Want to avoid “me too” competition (from other drug smugglers using the same ploys) ·      Have had their options reduced (because law enforcers know many options for smuggling). From this lesson, two questions for you as an innovative leader are: ·      What...

Is it time to SWAT the SWOT? [Yes! And. Blog 187]

“Is there a more constructive way to do SWOT analysis?” John Brooker The Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis has existed as a planning tool for decades. I see it used most often as a 2 x 2 matrix, where the Strengths and Weaknesses are focused on the internal situation in an organisation and the Opportunities and Threats focused on the external, (but that is not an absolute requirement)   Issues With the SWOT With that much history behind it and based on the amount of usage it gets, it can be said, fairly, to be a successful tool. However, because a tool is successful, does that mean that you as a creative leader cannot reconsider how you might use it? No. So, on what basis might you reconsider using SWOT in your next meeting? Here are a couple of thoughts: To overcome the extensive use of SWOT People, especially those in senior teams, can be bored with using it. This can lead people to have complete disinterest in using the tool or using it in a mechanical way – they “go through the motions”. This can lead to poor analysis or inaction as a result of the analysis. To avoid the language of the tool Invented in 1964, no doubt the tool carried some baggage from the ex-military leadership model still in management at that time. The term “weakness” is not something that those of us in the Solution Focus world use. We prefer to focus on what works, and if something doesn’t work, talk more about what we want to happen rather than delve further into...

Challenge Creative Thinking Tools [Yes! And Blog 15]

“…there were actually three different Walts: the dreamer, the realist, and the spoiler. You never knew which one was coming into your meeting.” Associate of Walt Disney Must you adhere strictly to creative techniques? Imagine this. It is 1.30 a.m. Your son has woken you by kicking something off his bed, you are wide awake with a mind full of ideas and you’re cursing that ba…rista in the coffee bar because you’re convinced she didn’t give you decaff cappuccino. Worse, you know you’re to blame because it tasted burnt and you still drank it because it was so d****d expensive. What are you going to do? It is now 2.19 a.m. and I have crept to my office downstairs to write this article.  Hopefully my wife won’t think I’m a burglar and apply Government guidelines on tackling burglars (you can hit them with a weapon in self defence). Whilst lying awake, I had been running an idea through my head and using the Disney technique to evaluate it. The Disney technique helps clarify your thinking by having you take the perspective of three characters – the “Dreamer” (“we could do THIS and it would be terrific”), the “Critic” or “Spoiler” (“THIS will never work because of….”) and the “Realist” (“Maybe we could replace THIS with THAT and develop a plan”). Robert Dilts described in an article that Walt Disney adopted the different perspectives throughout his career to aid his creativity, albeit he never appeared to have regarded it as a technique. As I lay in bed using the technique I noticed that another “character” was lurking very close and I decided to...