by John Brooker | Apr 22, 2012 | Facilitate meetings, Tools
Yes! And… Creative Gorilla # 102 People often face new situations. You can facilitate them to perform better with a simple model…. Enhance The Physical and Social Environment “Do not wait for extraordinary circumstances to do good; try to use ordinary situations.” Jean Paul Richter (1763 – 1825) German Writer Do you want to improve someone’s performance in a new situation? I have worked with a number of new groups this year in workshops. Whenever I work with them I use a simple model called the “New Situation Model” to help people settle in with each other and encourage communication. I developed this model with my colleague, Caroline Harvey, based on our experience and using research. Explaining the Model A brief explanation of each stage (Note there is no proscribed order), is that we have found that a typical person (but not everyone) in a new situation wants to: Adopt the correct state Know who others are and how they relate Understand the situation Have a constructive outlook Influence the situation Contribute well Have an opportunity to voice their opinion Enhance the environment in which they find themselves, both physical and social Each of these steps is what I term a “facilitator”. The more facilitators you can address, the better the result. Whilst we use it in workshops, you might also use the model as a checklist when you: Plan for new people joining your group Plan for forming a project team Are in a new situation yourself (it may enable you to develop or suggest a constructive course of action) So Imagine that you have a new person...
by John Brooker | Feb 29, 2012 | Facilitate meetings, Innovate
YES! AND… Creative Gorilla # 60 With the right climate in place you can make your workshops outstanding. “Away from home our fans are fantastic, I’d call them the hardcore fans. But at home they have a few drinks and probably the prawn sandwiches and they don’t realise what’s going on out on the pitch. I don’t think some of the people who come to Old Trafford can spell ‘football’ never mind understand it.” Roy Keane, ex Captain of Manchester United. (Type “Prawn sandwich” and “Keane” in to Google for some more Keane rants, if you don’t mind bad language!) Are prawn sandwiches spoiling your workshops? Have you ever walked in to a workshop room and your heart has sunk? Mine hit the bottom of the Atlantic recently. The room I entered had no natural light, barely any space around the tables and a ceiling so low I have a picture of a delegate with his hand through the tiles during an exercise! The temperature fluctuated hot and cold and the artificial lighting was dim enough to make me stand under a bulb to read my notes. I put on my music, put some cheerful posters on the wall and made the best of it for the two days. The most constant complaint I see on feedback forms is about the environment. A bad one tends to make energy slump and demotivate people. The other side of the coin is to pay for a fantastic hotel and pack so much into the schedule that people can’t use the fancy Jacuzzi, spa pool and four poster bed. See the complaints...
by John Brooker | Feb 13, 2012 | Facilitate meetings, Innovate
YES! AND… Creative Gorilla # 45 Warm laughter typically identifies an idea worth exploring and explore you should. “You picked a fine time to leave me, Lucille.” Lyrics, Bynum and Bowling, sung by Kenny Roger Are you exploring the right ideas in your idea generation sessions? Here is another hotel story, this time from Rwanda, home of many gorilla tribes, where I facilitated a course last week. On Wednesday morning I swam in a lovely pool, the tiles fetchingly specked with white where the blue paint had flaked off. Refreshed, I returned to my room to find the shower running at five drips per minute. Frustrated, I turned to the bath and realised there was no shower attachment but a good head of water in the tap. I hate baths so, stymied, I decided to wash my hair under the tap. In the bath I realised that the tap, sited half a metre from one end of the bath, only extended a couple of centimetres from the bath side. My frustration grew. I shampooed my hair and tried to rinse it by cupping water in my hands and pouring it over, but the water being soft, my hair wouldn’t rinse. Frustration at danger levels, I squashed my head against the bath under the tap and rinsed one side. But to rinse the other I had to contort my body in the short end of the bath. Then I saw my arms and the soles of my feet were covered in blue paint from the pool. I imagined my children seeing me squeezed into one end of the bath, head...
