solutions focus – Yes And

117 Make Progress With the Progress Canvas…

by John Brooker | Oct 23, 2018 | Facilitate meetings, Innovate, Tools

Yes! And Blog #117 Help your team progress with the Progress Canvas… “I never cry about what I don’t have. I’m always positive. I am happy with the team I have and I am confident that we can do well.” Fabio Capello, former England football coach and optimist On the TV back in 2010, pundits were discussing what had to be done to enable England to win the World Cup, England having gone out in the second round (Round of Sixteen), losing to Germany 4 – 1. Eight years later, having achieved the semi finals, it seems England have made progress. How might England have achieved that progress? In my work, I use a tool called the Progress Canvas with teams. This is based on one known as the Strategy Canvas (see here for original article). The Progress Canvas provides a simple way for teams to describe the future they want, make progress towards it and monitor how they are doing. You use the tool in steps: Step 1: Detail a preferred future by asking, “What would we, our customers and other stakeholders notice when we are successful?” I like to have teams draw a picture and then document this, but there are many alternatives. Step 2: Identify the five to six areas your customers / stakeholders would say you must focus on to achieve success: Discuss if these focus areas really are critical to success and whether collectively they will enable you to achieve success Avoid having more than 5 – 6 focus areas, otherwise they are unlikely to be focus areas. Step 3: On a scale of 1...

96 Facilitate people to communicate effectively

by John Brooker | Mar 19, 2018 | Facilitate meetings, Overcome Challenges

YES! AND…Blog 96 “Whatever people say or do, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different.” – Indra Nooyi, CEO of PepsiCo How might you help people communicate more positively? On a course, my colleague, Caroline, had asked people to volunteer to tell the group their favourite “moan”. Jason, a dog owner, regaled us with his moan about irresponsible dog owners who let their dogs poop on the pavement, fail to keep them under control and risk them attacking other dogs. Fast forward two days. Out riding my bike on the cycle track around the local lake, I crossed over a small bridge, started up the hill and wham! A bundle of black and white furry Collie came hurtling towards me, barking furiously, with its owner chasing it. Dogs have chased and barked at me before on my bike and I have had no issue, usually stopping to pet them. However, before I could stop, this delightful Collie decided to bite my calf. Perhaps the Collie’s a vegetarian and in my fluorescent yellow jacket and black shorts I resembled a banana; whatever the cause, I managed to fend it off until the owner controlled it. She voiced an apology and I rode off, smiling at the irony of being bitten after hearing Jason’s story. Caroline had asked people to “moan” because she wanted to demonstrate a technique called Positive Intent, which is designed to help people avoid being dragged in to a negative discussion. This technique is based on a presupposition from Neuro Linguistic Programming that every behaviour...

Use Scaling As a Measurement Tool [Yes! And Blog 41]

by John Brooker | Mar 30, 2016 | Collaborate, Facilitate meetings, Free Articles, Overcome Challenges, Solution Focus, Tools

“I find the great thing in this world is not so much where we stand, as in what direction we are moving; we must sail sometimes with the wind and sometimes against it; but we must sail, and not drift, nor lie at anchor.” Oliver Wendell Holmes JR. American Supreme Court Judge Scaling is a simple but powerful tool that uses subtle questions to create a positive state and movement in people. The other day, I ran a two hour workshop on Solutions Focused Fund Raising for a group of school fund raisers at their conference in Manchester. On the train journey I wrote down my intention for the day. “To make the workshop as good as I can and something unexpected will arise from it.” Well, it certainly did! During the workshop, I introduced the group to the Solutions Focus method. This is an approach to change that concentrates on what is going well, clarifying the facts of a problem and then seeking solutions rather than analysing the causes of the problem. It is very motivating. The workshop ran really well, the whole room of people were in flow and the energy was amazing. As a final exercise I ran “Scaling”, asking, “On a scale of 1 – 10, how confident are you that you could reach your perfect fundraising future?” Scaling is a great technique that you can use anywhere in facilitation and coaching because it is very flexible and can produce powerful results. One way to run it is to have a group of people stand on a scale marked out on the floor and...